FCM88 is committed to protecting the privacy and security of every member's personal data. This Privacy Policy clearly explains how we collect, use, store, and protect your information.
Six core data protection principles we practise every day to maintain your trust.
All data transmitted between your device and FCM88 servers is protected with 256-bit SSL encryption. This means your sensitive information cannot be intercepted or read by unauthorized parties during transmission.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and intrusion detection systems. Only authorised personnel may access FCM88 member data.
FCM88 has never and will never sell your personal data to any third party for marketing purposes. Your information belongs to you — we only use it for purposes you have agreed to.
Identity verification (KYC) documents you submit are processed through a fully encrypted system. Copies of your documents are stored with the highest level of security and are not shared with any party without a legitimate reason.
You may request access, correction, or deletion of your personal data at any time. FCM88 respects your rights as a data owner and will process each request within a reasonable timeframe.
In the event of any security incident involving your data, FCM88 will notify you within the required timeframe. We believe transparency is the foundation of trust between the platform and our members.
FCM88 values the privacy of every member. We understand that your trust in us depends not only on the quality of the games we offer, but also on how responsibly and transparently we handle your personal information.
This Privacy Policy applies to all users of the FCM88 platform, including the website at fcm88.app and the FCM88 mobile app. It describes the types of data we collect, the purposes for collecting it, how your data is protected, and your rights as a data owner.
FCM88 operates in compliance with applicable data protection requirements, including Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to maintaining high privacy standards across all aspects of our operations.
When you register and use FCM88, we collect the following information:
When you use the FCM88 platform, our systems automatically record:
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identity Data | Name, IC number, date of birth | Account verification, KYC, legal compliance |
| Contact Data | Email, phone number | Service communications, security notifications |
| Financial Data | Bank account, e-wallet | Processing of deposits and withdrawals |
| Transaction Data | Betting history, deposits | Audit, fraud prevention, customer support |
| Technical Data | IP address, device type | Account security, fraud detection |
| Usage Data | Games played, active time | Platform improvements, responsible gaming |
FCM88 uses your personal data for the following purposes:
FCM88 processes your personal data on the following bases:
FCM88 does not sell, rent, or share your personal data with third parties for their marketing purposes. However, we may share your data in limited circumstances as follows:
FCM88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
FCM88 retains your personal data for as long as your account is active or as long as needed to provide services to you. After account closure, we retain certain data for the period required by law or legitimate business needs, including:
Once the defined retention period has expired and there is no other legal or valid reason to retain the data, FCM88 will delete or anonymize your data in a secure manner.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia and applicable privacy requirements, you have the following rights regarding your personal data:
You have the right to know what personal data FCM88 holds about you and to obtain a copy of it.
You have the right to request correction of any inaccurate or incomplete data.
Under certain circumstances, you may request the deletion of your personal data, subject to legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another service provider.
Under certain circumstances, you may request FCM88 to temporarily restrict the processing of your data.
To exercise any of the rights above, please contact the fcm88 customer support team via live chat on the platform. We will process your request within 30 days days. For complex cases, this period may be extended up to 60 days, with notification provided to you.
FCM88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
You can control and delete cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of the FCM88 platform. Essential cookies cannot be disabled without impacting your ability to log in and use the platform.
In the course of its operations, FCM88 may transfer your personal data to servers or infrastructure located outside Malaysia. When such transfers occur, FCM88 ensures that adequate safeguards are in place to protect your data, including through:
The FCM88 platform is strictly for individuals aged 18 years and above. We do not knowingly collect personal data from individuals under the age of majority. If we discover that data has been collected from someone under 18 years of age, we will delete such data immediately and close the associated account.
If you believe your child or an underage individual has registered a FCM88 account, please contact us immediately. We will take appropriate action without delay.
FCM88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features. Any material changes will be communicated through:
Your continued use of the FCM88 platform after any changes to the Privacy Policy take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how FCM88 handles your personal data, please contact our team. We are committed to addressing every enquiry seriously and within a reasonable timeframe.
Use the live chat within the FCM88 platform for immediate enquiries, or visit the FAQ us for a prompt response. The fcm88 customer support team operates 24 hours a day, 7 days a week.
Answers to the most frequently asked questions about privacy and data protection at FCM88.
FCM88 fully respects your privacy. Contact our team via live chat for any questions or requests regarding your personal data — we're available 24/7.
Play Safe and with Confidence
Register with FCM88 today and enjoy over 1,000 games in a safe, transparent, and trusted environment. Your data is protected at all times.